FREQUENTLY ASKED QUESTIONS

ABOUT

Where is Glade headquartered?

  • We started our journey skiing the Mad River Valley of Vermont, but headed West in search of big mountains, endless sunshine, and powder. Now we call Breckenridge, Colorado home.

Where are Glades made?

  • We work with a variety of premium production partners within the US, Italy, and China to make sure all Glade goods meet our obsessive quality standards and uphold our mission.

Do you have a shop in Breckenridge?

  • Sounds dreamy. Alas, we don’t have a retail operation or showroom at our Breckenridge office. However, if you are in Breck and want to see a pair in person, just look around and you’ll see Glades all over the local hills. Folks that wear Glades tend to be cool, like you, and they’ll probably even let you take a closer look, if you ask nicely… or buy them a beer.

PRESCRIPTION/RX

Can I get my Glade Sunglasses with a prescription?

  • Not yet, but please send us a note to let us know your interest. We’re hoping to develop this as an option soon..

Do you have an OTG (Over-the-glasses) snow goggle?

  • Yes! Check out our Fathom and Fathom+ goggles - both are OTG compatible and will fit most glasses 5.5" wide x 2" tall.

Can I wear prescription inserts with my Glade goggles?

  • Yep! Many folks use inserts in their Glade goggles. Our frames are big enough that they’ll fit most prescription inserts on the market today.

SHIPPING & RETURNS

Where does Glade ship?

  • We currently ship anywhere in the US and Canada. If you are not in the US or Canada, email us at hello@shopglade.com so we know where to go next.

WHAT ABOUT CANADIAN SHIPPING?

  • We ship to Canada! Once you go to check out for your order, you will automatically see the shipping, tax, and duties fees applied. This means you won't need to pay anything extra upon delivery.

I live in a mountain town that doesn’t get USPS delivery. What should I do? 

  • Thanks for the heads up! We get it... mail delivery in mountain towns can be hard to navigate. We primarily ship with USPS, so please enter an address that is deliverable through the postal service. We cannot guarantee a delivery that is sent to a non-USPS address.

Can I return/exchange my Glades?

  • Yep! Returns are free, easy, and no questions asked. Within 30 days of purchase, just make sure what you are returning is unworn and still in the original packaging. Use this link to initiate your return or exchange.

What is Glade’s warranty?

  • Bottom-line we want you to be happy with your Glades and we stand behind our goods. You can see our full warranty information here.

CUSTOM & GROUP ORDERS

I’d like to outfit my organization with Glades. Do you have a group purchase program?

Can I order custom goggles? 

  • Quite possibly! We require at least 200 units for any custom goggle orders and production lead time can be 10-12 weeks. To get started, tell us about your project here.

WHOLESALE & DISTRIBUTION

How can I become a Glade dealer or distributor?

  • We’re always interested in working with like-minded partners - if you are interested in our curated retail program you can get on our waitlist here.

HIRING

Are you hiring?

FUN STUFF

Can you send me some goggles for free? I’m a rad skier.

  • Your goggles now cost double.

I’m in Breck, let’s RIDE/ski!

  • We’re always looking for an excuse to hit the hill. Send us a note and we’ll see if the stars align.

ABOUT

Where is Glade headquartered?

  • We started our journey skiing the Mad River Valley of Vermont, but headed West in search of big mountains, endless sunshine, and powder. Now we call Breckenridge, Colorado home

Where are Glades made?

  • We work with a variety of premium production partners within the US, Italy, and China to make sure all Glade goods meet our obsessive quality standards and uphold our mission.

Do you have a shop in Breckenridge?

  • Sounds dreamy. Alas, we don’t have a retail operation or showroom at our Breckenridge office. However, if you are in Breck and want to see a pair in person, just look around and you’ll see Glades all over the local hills. Folks that wear Glades tend to be cool, like you, and they’ll probably even let you take a closer look, if you ask nicely… or buy them a beer.

PRESCRIPTION/RX

Can I get my Glade Sunglasses with a prescription?

  • Not yet, but please send us a note to let us know your interest. We’re hoping to develop this as an option soon..

Do you have an OTG (Over-the-glasses) snow goggle?

  • Yes, a few of our models will work great with glasses underneath. Give us a holler if you need help determining the best fit.

Can I wear prescription inserts with my Glade goggles?

  • Yep! Many folks use inserts in their Glade goggles. Our frames are big enough that they’ll fit most prescription inserts on the market today.

SHIPPING & RETURNS

Where does Glade ship?

  • We currently ship anywhere in the US and Canada. If you are not in the US or Canada, email us at hello@shopglade.com so we know where to go next.

What about Canadian Shipping?

  • We ship to Canada! Once you go to check out for your order, you will automatically see the shipping, tax, and duties fees applied. This means you won't need to pay anything extra upon delivery.

I live in a mountain town that doesn’t get USPS delivery. What should I do? 

  • Thanks for the heads up! We primarily ship with USPS. If you need another service, please let us know at the time of order so we can make sure you get your goods.

Can I return/exchange my Glades?

  • Yep! Returns are free, easy, and no questions asked. Within 30 days of purchase, just make sure what you are returning is unworn and still in the original packaging. Use this link to initiate your return or exchange.

What is Glade’s warranty?

  • Bottom-line we want you to be happy with your Glades and we stand behind our goods. You can see our full warranty information here.

CUSTOM & GROUP ORDERS

I’d like to outfit my organization with Glades. Do you have a group purchase program?

  • Rad! Send us a note and tell us more about what you’ve got going on and we’ll see if we can work something out.

Can I order custom goggles? 

  • Quite possibly! We require at least 100 units for any custom goggle orders and production lead time can be 10-12 weeks. To get started, tell us about your project here.

WHOLESALE & DISTRIBUTION

How can I become a Glade dealer or distributor?

  • We’re always interested in working with like-minded partners - if you are interested in our curated retail program you can get on our waitlist here.

HIRING

Are you hiring?

FUN STUFF

Can you send me some goggles for free? I’m a rad skier.

  • Your goggles now cost double.

I’m in Breck, let’s RIDE/ski!

  • We’re always looking for an excuse to hit the hill. Send us a note and we’ll see if the stars align.